Quick Start Guide

Welcome to Socialogic. This guide will help you get started with some simple setup.

1 Connecting Your Channels

Connecting your social media or communication channels to Socialogic by creating a Channel‍. ‍

2 Customize Customer Experience

Tailor made and localize your customer’s experience by configuring a Project. You may modify the System Default Project or creating a new one.

3 Fulfill Customer Orders

Let our virtual agent taking care of the Order taking, so you can focus on the fulfillment.

4 Special Attentions

If there is anything that needs special attention, a Task will be created by the virtual agent; so your team can attend to without missing a beat.

5 Personal Touches

Want to say hi to your customers personally? No problem, join a Conversation to review previous interactions and talk to customer.

� If you need any assistance, drop us a message at customer-support@socialogic.ai and we are here to help.