User

A user account allows individuals to grant with suitable access rights, audit logged and work with the Ticket support workflow.

Access

Admin > User

Requirements

  • Access to User Resource

Properties

  • Basic Information

    • First Name* - User’s first name

    • Last Name - User’s last name

    • Status* - User status

  • Login

    • Username* - Login username for Admin Portal

    • Password and Repeat Password* - Login password for Admin Portal

  • Contact Details

    • Email* - Contact email

    • Phone Country Code - Phone’s country code

    • Phone Number - Phone number

  • Preference

    • Language - Preferred language

Actions

  • Access Rights - Authorize Resource access to user