Data Source

A Data Source allows user to business specific information to the system. These information will then use to answer Customer’s questions. For example:

  • Opening hours

  • Store locations

  • Terms and conditions for warranty and refund

There are two types of Data Source

  • Document - A Document consists of multiple entries, each could consider as a section of your document

  • Item List - A list of items, each consists of a key and corresponding value

Access

Cognition > Data Source

Requirements

  • Access to Data Resource

Properties

  • Basic Information

    • Name* - Name of the Data Source

    • Project - The Project this Data Source belongs

    • Status* - Status

    • Description - Description of the Data Source

    • Hints - User’s first name

  • Entries - An information piece under this Data Source

Actions

  • Test - Enter a prompt to test if the Data Source recall successfully